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Email: Understanding Your Email Index

Filters

  • Search options to help you locate specific emails.

Subject

  • The subject line of the e-mail.

Status

  • This will say either Draft or Sent depending on whether or not the email has been sent to your contact.

Recipients

  • How many people have or will receive the email.
  • You can click the number to see the specific contact list.
  • Recipients can also be removed from your list on this page.

Opens and Clicks

  • Basic statistics related to the e-mail after it has been sent.
  • How many contacts a have opened the email.
  • How many contacts clicked a link in your email.

Actions

  • The list of interactions available with the email:
    • Schedule: Allows you to schedule what day and time the email will be sent.
    • Edit: Access the email editor for email customization before the email is sent.
    • Clone: Create a copy of the e-mail.
    • Delete: Delete the email (there is no Archive or Trash Can; once an email has been deleted, it will be deleted forever).
    • Report: View analytics for the email.