Product Settings

What Are Product Settings?

Product Settings allow you to make sure you're presenting each product to the right person at the right price. They are a group of settings that define everything a registrant sees regarding a product in your CrowdFiber eCommerce experience, including name, description, and price.

Product Settings also allow you to define which addresses and which types of registrants are eligible to purchase a product.

How to Establish Product Settings

• Video Tutorial: Product Settings

1. Click the Products link located in the left-hand rail of your Admin Dashboard.

   

2. On your Products page, take one of two actions to access a product's settings:

   1. Create a new Product.

      Click the blue New Product button located in the upper-right-hand corner of the Products Index.

   2. Edit an existing product record in your Products index.

   • Click the ID number in the ID column (the second column from the left).

     OR -

   • Click the Actions button located in the right-most column of the row containing the product record you would like to edit. Then, click the Edit option in the Actions drop-down menu.

Create a New Product

Edit an Existing Product

Part 1) Main Fields

1. Name (required)

• Create a public-facing name for your product. This should be an easy-to-understand name that resonates with your customer base.
  • The text in this field will display as the header text/title of your product throughout applicable CrowdFiber registration processes as well as on the Services page on the frontend of your CrowdFiber website.

2. Internal Name (required)

• Create a private name for your product. An Internal Name is only displayed in your CrowdFiber Admin Dashboard.

  • If a unique internal name is not necessary, the Name and Internal Name fields can contain the same text.

  

3. Sku (optional)

• If necessary, you can associate a product’s Sku number with a product in CrowdFiber. The number entered into this field will display in the Product Index and product record of your Admin Dashboard, as well as in CSV exports of CrowdFiber data.

  

  

4. Frontend Display Slider (required)

• This setting only applies to sites created before 2025

  • Add or remove the product from the Services page displayed on the frontend of your CrowdFiber site.

    • On

      This product will be displayed on the Services page seen on the frontend of your CrowdFiber Website, as well as in applicable CrowdFiber registration processes.

    • Off

      This product will not display on the Services page seen on the frontend of your CrowdFiber Website. However, it will display in applicable CrowdFiber registration processes.

5. Enable Number Portability for this Product (optional)

For phone products only. Allow your registrants to notify you of a phone number the registrant would like to port over to your organization.

• On

  When this product is in the shopping cart, an additional Number Portability panel appears immediately after the next button is clicked on your eCommerce panel.

  This panel allows the registrant to say yes or no to porting an existing phone number to your organization. If the registrant says, yes, the registrant can submit the phone number that they would like to port by typing the phone number into the Number Portability panel.

• Off

  This setting has no effect on your registration process.

  

  

Part 2) Broadband Consumer Labels display

This feature is only compatible with Broadband Consumer Labels created using CrowdLabels, The Broadband Consumer Labels App.

1. In the Dashboard page of CrowdLabels, The Broadband Consumer Labels App, copy the applicable System Label ID.

2. The System Label ID can be found in two places:
   

   • The leftmost column of the Dashboard page.
     
     
   • The upper left-hand corner of any Label record.
     
     
3. Navigate back to your CrowdFiber app and paste the System Label ID into the System Label ID field in the applicable CrowdFiber product record.

Part 3) Pricing Fields

1. Bundle Builder Price (required)

• Add a unique price that displays in the product object as well as the shopping cart of your CrowdFiber eCommerce experience.

  

  

2. Installation (required)

• Establish a one-time fee that displays in the shopping cart’s Installation column after a product has been added to the shopping cart in your eCommerce experience. The installation price does not appear in the product object.

  

Part 4) Market & Zone Targeting

• Products can be made exclusive to a selection of market(s) and zone(s). For a product to display in an eCommerce experience, the registration must meet the criteria for both of product's market and zone targeting.

1. Target this product to these markets

• Create exclusive products and pricing for your residential vs. commercial markets. Display specific products to registrants based on the market a registrant selects in the Service Type drop-down menu in their address search.

• Products can be exclusive to eCommerce experiences in an individual market or available for purchase in multiple markets. This setting defines the type of registrant that will see this product in their eCommerce experience:

  • Residential
  • Commercial
  • Multiple markets

  The markets that will be offered this product are seen in the Selected Column. Click a market name to add or subtract a market name from the Available or Selected column.

2. Target this product to these zones

• Create exclusive products and pricing for your registrants in a specific service area(s).
• Products can be exclusive to an eCommerce experience in an individual zone or available for purchase in multiple zones. This setting defines where the address being registered must exist for this product to display in an eCommerce experience:
  • One zone
  • Multiple zones

The zones where this product will be offered are seen in the Selected Column. Click a zone name to add or subtract a zone from the Available or Selected column.

Part 5) Assign this product to these product types

• Define where your product will display in an eCommerce experience.

Only one product type should be assigned to an individual product.

The product type where this product will display is seen in the Selected Column. Click a product type to add or subtract the product type from the Available or Selected columns.

Part 6) Target this product to these brands (Multi-Brand Users Only)

• If you are utilizing CrowdFiber's Multi-Brand feature, this setting defines which brands will include the product in their product catalog and, therefore, which brands will be able to display this product in their eCommerce experience.
  • One brand
  • Multiple brands

• The brands where this product will be offered are seen in the Selected Column. Click a brand name to add or subtract the product type from the Available or Selected columns.

• If you are not utilizing CrowdFiber's Multi-Brand feature, this setting has no effect on product targeting or the eCommerce user experience.

Part 7) Product Description

• Edit and style this textbox to add a custom, concise, intriguing text explanation of your product that communicates the product’s features, benefits, and value.

  If you are copying and pasting your product description from another word processing software, it is critical to copy and paste plain text.

Part 8) Product Image (optional)

• Click the choose file button to add a single image that will be seen in the product object on the Services page on the frontend of your CrowdFiber website, as well as in your CrowdFiber eCommerce experience.
  • Image Specs
    • Maximum dimensions: 767px x 767px.
    • Maximum file size: 80kb.
    • Images must be uploaded in the same dimensions for product objects to display symmetrically.
      

Part 9) Save Your Product Settings

• Click one of the blue Save buttons seen in the lower left-hand corner of your screen to save and apply your product settings.

  

Repeat the steps in Part 1 through Part 6 until all of your product types are created.

Click here to continue to Bundle Builder Settings