Establish Zone Settings

What Are Zone Settings?

• Zone Settings define basic properties for each zone:
  • The name is associated with a zone throughout your CrowdFiber Admin Dashboard and user experience.
  • The registration process provided to all addresses that exist within a zone.

Establish Your Zone Settings

1. In the left-hand rail of your Admin Dashboard, click Zones.
2. On the following Zones page, use the filters located at the top of the page, and/or scroll down to your Zones Index located below the Filter section on this page, and locate the row containing the zone you would like to edit.
3. Click the zone's unique ID located in the ID column of the Zones Index to access the zone record.

Part 1) Create a Zone Name

1. Edit the Zone Name Textbox

   • Create a public name for your service area. Make this name a pleasant, easy-to-understand name for your registrants and website visitors.
   • The Zone Name will be seen on the Service Areas page located on your website’s front and throughout the steps in your registration process.

2. Internal Zone Name (optional)

   • Create a name for your zone that is only visible in your Admin Dashboard.

The Internal Name is perfect for any string of letters, numbers, and characters that will make it easy for your teammates to identify a zone in CrowdFiber.

Part 2) Establish a Zone Type

Select a Zone Type

Zone Type defines the unique steps and content that a registrant sees during their registration process; there are unique user experiences for each zone type.

The Zone type also defines exclusive metrics your team can track within a zone (the following page will define each zone type you see in a zone record).

A zone must be set to an “In-Service” or “Pre-Registration” Zone Type to be visible to the public and provide a user experience that communicates an address is in one of your current or future service areas.

• In-Service (no goal required) Service areas where your organization is actively offering services. People can sign-up, select services, and have those services installed in a reasonable amount of time.

  • In-Service Zones are visible to the public on the Service Areas page located on the front end of your CrowdFiber website.
  • These service areas offer a unique registration experience to all users who register an address that exists within an In-Service Zone’s boundaries.
  • In-Service Zones also track and display an exclusive set of zone metrics for all activity within the zone’s boundaries.
  • Metrics Displayed in Your Admin Dashboard:
    • Addresses (physical locations)
    • Monthly Recurring Revenue (only calculated if using CrowdFiber’s Bundle Builder e-commerce solution)
    • Parcels (taxable pieces of land)
    • Orders (completed registrations)
    • Road length (miles of physical road that exist within a zone boundary)
    • Uptake (percent of addresses that exist within a zone’s boundaries that have placed a registration via your CrowdFiber site)
  • Use Cases:
    • Service areas where you are currently offering service

• Pre-Registration (goal required) Service Areas where you are assessing demand and considering a future buildout of your services. These zones are geographic areas where your services are not available but may be in the future.

  • Pre-registration Zones allow you to set a goal for your interest/demand in your services and easily monitor your progress toward that demand goal.
  • Pre-Registration Zones are visible to the public on the Service Areas page located on the front end of your CrowdFiber website.
  • These service areas offer a unique registration experience to all users who register an address that exists within a Pre-Registration Zone’s boundaries. Pre-Registration Zones also track and display an exclusive set of zone metrics for all activity within the zone’s boundaries.
  • Metrics Displayed in Your Admin Dashboard:
    • Addresses (physical locations)
    • Monthly Recurring Revenue (only calculated if using CrowdFiber’s Bundle Builder e-commerce solution)
    • Parcels (taxable pieces of land)
    • Orders (completed registrations)
    • Road length (miles of physical road)
    • Uptake (percent of addresses with orders)
    • Progress (the percentage of demand goal achieved via orders completed through your CrowdFiber site)
  • Use Cases:
    • Areas where you are assessing demand or generating interest
    • Service areas that are currently in construction

• Private (hidden from public view) Service areas that are only visible to Admin Users on the Map page and Zones page of your Admin Dashboard. Private Zones do not process orders, and Private Zones are invisible to the public.

  • This zone type does not offer a unique registration experience to any user who registers an address that exists within a Private Zone’s boundaries. However, Private Zones track and display an exclusive set of zone metrics for all activity within the zone’s boundaries.

  Registrants who register an address that exists inside a Private Zone’s boundary and outside all of your In-Service and Pre-Registration Zone boundaries will receive a Remote user experience.

  • Metrics Displayed in Your Admin Dashboard:
    • Addresses (physical locations)
    • Parcels (taxable pieces of land)
    • Orders (completed registrations)
    • Road length (miles of physical road that exist within a zone’s boundary)
    • Uptake (percent of addresses that exist within a zone’s boundaries that have placed a registration via your CrowdFiber site)
  • Use Cases Include:
    • Geographically targeted marketing areas (that do not fit within the boundaries of your service areas)
    • Gathering/calculating address, contact, and previous order data that exist in geographic areas (other than those defined by your In-Service and Pre-Registration Zones)

• Reference (visible to the public, but has no effect on the campaign) Service areas that are visible to the public on the Service Areas page seen on the front end of your CrowdFiber website and internally on the Map page of your Admin Dashboard. These zones are perfect for displaying county lines, grant boundaries, and fiber routes.

  • This zone type does not offer a unique registration experience to any user who registers an address that exists within a Reference Zone’s boundaries. However, Reference Zones track and display an exclusive set of zone metrics for all activity within the zone’s boundaries.

  Registrants who register an address that exists inside a Reference zone’s boundary and outside all of your In-Service and Pre-registration Zone boundaries will receive a Remote user experience.

  • Metrics Displayed in Your Admin Dashboard:
    • Addresses (physical locations)
    • Parcels (taxable pieces of land)
    • Orders (completed registrations)
    • Road length (miles of physical road that exist within a zone’s boundary)
    • Uptake (percent of addresses that exist within a zone’s boundaries that have placed an order via your CrowdFiber site)
  • Use Cases:
    • Display county lines
    • Display grant areas
    • Display electric service areas

• Zone Type Remote Geographic areas where you do not intend to provide services in the near future.

  • These service areas offer a different registration experience than In-Service and Pre-Registration Zones. Remote Zones also track and display an exclusive set of zone metrics for all activity within the zone’s boundaries.

  There is no need to draw a Remote Zone outside the boundaries of your In-service and Pre-Registration Zones. All registrants who search for an address that exists outside all of your In-service and Pre-Registration Zones will receive a Remote user experience.

  • Metrics Displayed in Your Admin Dashboard:
    • Addresses (physical locations)
    • Parcels (taxable pieces of land)
    • Orders (completed registrations)
    • Road length (miles of physical road that exist within a zone’s boundary)
    • Uptake (percent of addresses that exist within a zone’s boundaries that have placed an order via your CrowdFiber site)

Part 3) Color Code Your Zones

To define the colors in which your zones display on the internal Map Page seen in your Admin Dashboard as well as on your public-facing Service Areas Page seen on the front end of your CrowdFiber website:

1. Navigate to the Zones page of your Admin Dashboard by clicking the Zones link in the left-hand rail of your Admin Dashboard.
2. Use the filters at the top of your Zones page or scroll down to your Zones Index to locate the zone that you would like to fetch addresses into.
3. Click the zone's unique ID located in the ID column of the Zones Index to access the zone record.
4. In the Zone Color text box, enter the hex code of the color in which you would like your zone to display.
   
   Best Practices:
   Use one zone color for each zone type to keep your Service Areas Map comfortable on the eyes and easy to comprehend.
   Consider using brand colors to keep a visually appealing and branded website.
   
   
5. Click one of the blue Save Zone Settings buttons located in the bottom left-hand corner of the zone record.

Part 4) Save Your Zone Settings

Click one of the blue Save Zone Settings buttons located in the lower left-hand corner of the page.

Click here to continue to Set Demand Goals (optional)