Brand Settings

What Are Brand Settings?

• Brand settings define the basic details of your automated CrowdFiber emails, the text seen in your CrowdFiber site browser tabs, as well as the default return address ready to be used in your CrowdFiber direct mail campaigns.

This document will help you establish all of Brand Settings needed for a fully functional CrowdFiber site. Settings not covered in this document are advanced settings covered in other help documents.

Part 1) Access Your Brand Settings

1. In your CrowdFiber Admin Dashboard, at the bottom of the left-hand rail, click the Brands link.
   
   
2. On the following Brands page, in the Actions column (the right-most column on the page), click the Edit link seen in the row containing the Name "Default Brand".
   

Part 2) Organization Name Textbox

This textbox does not need to be updated. The Organization Name textbox should always display the text Default Brand.

Part 3) Display Name

The text you enter into this textbox will be the text that displays in all of your CrowdFiber website’s browser tabs. It will also be the From Name seen in email inboxes (when they receive an email from your organization sent through your CrowdFiber platform).

To make your CrowdFiber site an extension of your brand, the text in your Display Name textbox should be identical to the text seen in the browser tabs of your proprietary website.

• Browser Tabs

  

• Email Inboxes

  

• CrowdFiber Email Footer

  

Part 4) Contact Email

The email address entered into this textbox will determine the email address from which all automated post-registration Thank You Emails will be delivered; this is the email address seen in email inboxes (when an email is delivered from your organization through the CrowdFiber platform).

• This address should be an address that is actively monitored in case someone replies to one of your automated CrowdFiber emails.
  • You can use an existing email address or create a new email address for your primary CrowdFiber. Standard email addresses utilized are:
    • info@yourorganization.com
    • connect@yourorganization.com
    • customerservice@yourorganization.com

Part 5) Website

The URL entered into this text box will be the URL that is linked to the Display Name and header logo seen in the email footer of all emails sent through CrowdFiber, keeping your email footer SPAM compliant.

Part 6) Mailing Address

Your Mailing Address will help make your CrowdFiber emails SPAM compliant. Your Mailing Address is the street address that will display in your email’s footer.

Your Mailing Address cannot be a PO Box.

1. Click the blue Add Address button in the Default Brand settings section of the Brands page.
   
   
2. Click the Address Type Drop-Down Menu.
   
   
   
3. In the following drop-down menu, select Mailing.
   
   

4. After the Mailing Address fields display:
   

   • Enter your street address into the Street Address Textbox.
     
   • Enter Your zip code in the Zip Code text box.

   CrowdFiber will autofill the rest of the address details after your Brand settings are saved.

Part 7) Sender Address

Your Sender address will be the default return address printed on all direct mail campaigns sent through CrowdFiber’s direct mail feature.

Your Sender Address can be a PO Box or a street address.

1. Click the blue Add Address button below the Mailing address you've just created.
   
   
   
2. Click the Address Type Drop-Down Menu.
   
   
3. In the following drop-down menu, select Sender.
4. After the Sender Address fields display:
   
   • Enter your street address into the Street Address Textbox.
     
   • Enter Your zip code in the Zip Code text box.
     
     CrowdFiber will autofill the rest of the address details
     
5. Click the blue Save settings button seen in the bottom left-hand corner of the Default Brand settings to save and apply all of your Brand Settings.
   
   
   

Click here to continue to Set Primary & Body Text Colors